How long do you have to wait to file a claim with Verizon?
Physical damage coverage includes cracked screens and water damage. After one of these incidents, you have 90 days to file a claim.
How soon can you use Verizon insurance?
It’s insurance for your mobile phone, tablet or smartwatch. If your device is lost, stolen or damaged, it provides options to quickly repair a cracked screen or replace your device as soon as the very same day.
How soon after getting phone insurance can you file a claim?
How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out.
What happens if you don’t send your phone back to Asurion?
Be completely honest with all concerned about what you wish to do. Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty.
What if I found my lost phone after insurance claim?
If the found item is kept or sold this can be viewed as insurance fraud, claiming an item as lost just to receive a replacement, regardless if this was intended or not. Again, simply call the insurance company and explain you found the item. A representative will help from there.
Is it worth it to get Verizon phone insurance?
Is Verizon insurance worth it? Verizon insurance can be a good option if you’re prone to breaking or losing your phone, but you might not need additional benefits like tech support and identify theft protection provided by Verizon Protect or Total Mobile Protection.
Is water damage covered by Verizon insurance?
My phone has potential water damage.
Consider peace of mind for those inevitable accidents with Verizon’s Verizon Protect or Total Mobile Protection. Not only is your phone covered if it gets water damage, you may be eligible for a full replacement that same day.
Can you claim on phone insurance straight away?
Some policies have instant cover, which means you’ll get your replacement within standard delivery times – three to five working days usually. However you might not be able to make a claim straight away, as some policies have a deferral period that won’t allow you to claim for a set time after taking out cover.
How do I make a successful mobile phone insurance claim?
Call your insurer on their claims number (this is on your policy documents) and let them know you need to make a claim. Explain what has happened to your mobile phone. You may be asked to complete a claims form but some insurers can take details over the phone.
Can you get phone insurance after purchase?
You may have the option to add coverage up to 60 days after your phone purchase.
How do I get a live person at Asurion?
If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).
How long does it take Asurion to review a claim?
Usually only takes about 1-3 days unless the phone is on back order.