How do I claim my phone insurance through Carphone Warehouse?

How do I claim Carphone Warehouse?

Contact the firm by phone on 0800 049 6190 or go to

How do I claim on my phone insurance?

Just call O2 customer services on 202 free from your O2 mobile or 03448090202 (uk standard rate). You may be asked to fill out a claim form.

How do I claim money back from Carphone Warehouse?

The £29.1 million fine will go to the Treasury, but if you’re a Carphone Warehouse customer and think that you may have been mis-sold Geek Squad, you can try and reclaim direct from the firm: By phone on 0800 049 6190. By post: Geek Squad, PO Box 358, Southampton, SO30 2PJ.

What insurance does Carphone Warehouse use?

Carphone Warehouse only offers products from Aviva and is an Insurance Intermediary acting on behalf of the insurer. These are the terms and conditions of your Team Knowhow Mobile Complete Insurance. We, Aviva Insurance Ireland Designated Activity Company, trading as Aviva underwrite this policy.

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Who do I complain to about Carphone Warehouse?

Insurance or consumer credit agreement complaints

By phone: Call 0800 023 4567 (free from UK landlines and mobiles) or 0300 123 9123 (Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number from any line – including a mobile – and will count towards any inclusive minutes you’ve got).

How do I claim my lost phone?

You should report it to your local police station as soon as you can by calling 101 or going in person. Your network provider will give you your phone’s identification number (IMEI), which you should pass on to the police. Make a note of the crime reference number – you’ll need it if you want to claim on insurance.

What do I say to my insurance claim if I lost my phone?

What to say when claiming phone insurance

  1. A crime reference or lost property number.
  2. Proof of purchase.
  3. IMEI number.
  4. Details of how your phone has been damaged or lost.

What does my phone insurance cover?

The plan covers device malfunctions, damage, loss, and theft. The least expensive plan costs $7 to $10 per month, depending on your device, and includes protection against malfunctions, damage, loss, and theft.

How long do phone insurance claims take?

This process usually takes two working days, but if your phone needs to be repaired it could be weeks before it is returned to you. You may also be asked to pay any remaining balance of your premium before your insurer settles your claim.

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How do I get my money back from Geek Squad?

at a store, by calling 1-800-GEEKSQUAD (1-800-433-5778), or by sending a notice of cancellation to us. If you cancel your One- Time-Pay Plan within 30 days of your Plan’s purchase, you will receive a full refund of the price paid for the Plan, less the value of any service provided to you under this Plan.

How do I cancel my phone insurance?

Cancelling your mobile phone insurance is relatively straightforward and most policies will allow you to cancel anytime. To cancel you will need to speak directly with the insurer (either via email, over the phone or in writing) and ensure you have your policy number to hand.

How do I claim back Geek Squad insurance?

You can either:

  1. Phone on 0800 049 6190.
  2. Send a letter to Geek Squad, PO Box 358, Southampton, SO30 2PJ.
  3. Go online at

What is knowhow care plan?

There are lots of benefits to being protected by a Kitchen Appliance Care Plan: Protection against breakdown – whether it’s a leak, mechanical fault or electrical problem, if your appliance breaks, we’ll fix it. … We’ll fix or replace with new – If we are unable to repair your appliance, we’ll give you a brand new one.

How do I cancel my insurance with Carphone Warehouse?

You can cancel your insurance policy at any time. The easiest way to cancel your insurance is to click the Email us button below, then fill in the online form. Or you can call us on 0800 049 0221. Because you’ve been paying in advance, you’ll continue to be covered up until the date covered by your latest payment.

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How do I cancel whatever happens care plan?

If you pay monthly you can cancel within 14 days of purchase by calling us on 0844 561 1234. Providing the service has not been used we’ll give you a refund on any payment made.

With confidence in life